Shipping policy

Processing vs. Shipping

  • All orders require 7–14 business days for processing after payment is received.

  • Processing time includes design, production, printing, and pressing.

  • Shipping time is separate and begins after processing is complete.

  • Business days do not include weekends or holidays.

Shipping Timeframes

  • Shipping estimates are provided by the carrier and are not guaranteed.

  • Jessie Mae’d Customs is not responsible for shipping delays once the package has been transferred to the carrier.

Address Accuracy

  • Customers are responsible for providing the correct shipping address at checkout.

  • Orders shipped to an incorrect address provided by the customer are not eligible for refunds or replacements.

Lost, Delayed, or Stolen Packages

  • Jessie Mae’d Customs is not responsible for lost, delayed, or stolen packages once marked as delivered by the carrier.

  • Any shipping issues must be addressed directly with the shipping carrier.

Order Tracking

  • Tracking information will be provided once your order has shipped.

  • Please allow up to 24 hours for tracking updates to appear after shipment.

By placing an order, you acknowledge and agree to this Shipping & Delivery Policy.